Returns and Exchanges

We get it. You've been putting in the extra time at the gym and that shirt you ordered arrived a little too snug or perhaps too baggy and you want to trade it in for a better fit. No problem, we're happy to help!

Since item exchanges will require us to ship a product twice (from you to us, and then back to you) and shipping plus platform costs are killers, we do ask for a nominal fee to help facilitate the process. 


Once you've submitted your exchange ticket, you'll receive a new shipping label (typically within 48hrs) via the email you've provided. Print that sucker out and securely tape it to a proper shipping envelope, or bag. (Pro tip: reuse the container your order arrived in!) Then drop it off at the local post office or mail drop and your part of the deal is done. 

ONE LAST THING: Please include the new sizing and/or product information in the optional instructions at the bottom of the order form. 

If you have any additional questions, email us at boldcityventures@gmail.com and we'll do our very best to help!

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